Postage

We aim to pick & dispatch our plants for post as soon as possible. This is usually done within a day or two, but we recommend a waiting period of 1-3 working days to allow for time to pick and pack.

Small orders exceeding no more than 1-3 individual 9cm pots are posted by Royal Mail 1st Class & Signed for. Orders exceeding this limit will be posted by courier 48 service unless stated otherwise.

You will receive a notification email when your order has been posted and you can also track the delivery on larger orders of more than x3 – 9cm pot plants or any one plant in a pot bigger than 1litre.

 

Packaging

A lot of time goes into our packaging, we regard this as one of our utmost priorities, which is why our experienced dispatchers tailor pack each and every order in a specific way for the best chance of a safe delivery. Packing materials used are recycled where possible.

Always ensure packaging materials are removed carefully and gently to avoid causing any damage to plants when opening.